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THE MIAA.ca WEB PRIVACY STATEMENT

Overview
Most of the information accessible on the MIAA.ca website does not require you to identify yourself at all. You may access it anonymously. However, MIAA does collect personal information about you when you choose to provide it. We endeavour to collect only as much personal information as is absolutely necessary to assist you in conducting business with MIAA via the website.

Purposes for Which We Collect Personal Information
We collect and retain personal information for the following purposes:

  • To process your requests for services, products or further information
  • To communicate with you regarding services or products that you have requested – for example to send you a statement or a receipt
  • To identify you if you have a query or concern about the service or product that you have requested
  • To advise you about changes to our web service offerings and of service interruptions
  • To meet legal and regulatory requirements

Correcting/Updating Personal Information
If your personal information changes (eg. name, address, postal code, telephone number, etc.), or you no longer desire our services, we will endeavour to provide a way to correct, update or remove this information. Details of how to do this are usually provided on the web page where the information is collected or displayed.

Use and Disclosure of Personal Information
MIAA is the sole owner of the information collected on its site. We do not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside MIAA.ca unless we first notify you and ask your permission. The exceptions to this policy of non-disclosure are stated below. MIAA may disclose your personal information:

  • To companies contracted to process your requests
  • For law enforcement purposes
  • For the purpose of acting in an emergency or in compassionate circumstances to facilitate contact with your employer or co-worker if you become injured or take ill.

We use IP addresses to analyze trends, administer the site, track clients’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics but this is not linked to any personal information that can be used to identify any individual person.

From time-to-time our site may request information from you via surveys. Participation in these surveys is completely voluntary and you have a choice of whether or not to disclose the information requested. Survey information will be used solely for the purposes of monitoring and/or improving the use and satisfaction of this site. If you choose not to participate in surveys, you will still be able to use our site or request services or products from us.

Notification of Changes to the Privacy Statement
If we decide to change our privacy statement, we will post those changes on the MIAA.ca home page so that you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it.

Discussion Forum Guidelines:
While MIAA is committed to the concept of free speech, that speech should, at all times, be responsible, free of insults, and respectful of others. Participants in discussions must not:

  • Defame, abuse, harass or threaten others;
  • Make any bigoted, hateful or racially offensive statements;
  • Advocate illegal activity or discuss illegal activities with the intent to commit them;
  • Post or distribute any material that infringes and/or violates any right of a third party or any law;
  • Post or distribute any vulgar, obscene, discourteous or indecent language or images;
  • Advertise, sell to or solicit others;
  • Use the online discussion groups for commercial purposes of any kind;
  • Post or distribute any software or other materials that contain a virus or other harmful component;
  • Post material or make statements that do not generally pertain to the designated topic or theme of the discussion group; or
  • Impersonate other participants or public figures.

If you have any questions or concerns about these Terms of Use or Privacy related to the MIAA.ca website, you can send an email to webmaster@miaa.ca